Privacy Policy
Last updated: July 2, 2026
BitB Labs LLP (“BitBLabs”, “we”, “us”, or “our”) operates the BitBLabs website and related online presence. This Privacy Policy describes how we collect, use, store, and protect personal information when you visit our website, contact us, or book a consultation. By using our website, you agree to the practices described in this policy. Please also review our Terms & Conditions.
1. Information we collect
We may collect the following categories of information:
- Information you provide: name, email address, phone number, company name, project details, and any other information you submit when booking a consultation through Calendly or contacting us.
- Technical information: browser type, device type, operating system, IP address, referring URLs, pages viewed, and approximate location derived from IP address.
- Communications: records of correspondence if you reach out to us by phone, email, or through third-party booking tools.
We do not intentionally collect sensitive personal data such as financial account credentials, government ID numbers, or health information through this website.
2. How we use your information
We use personal information for legitimate business purposes, including to:
- Respond to inquiries and schedule project discussions
- Provide, operate, and improve our website and services
- Communicate with prospective and existing clients
- Maintain security, prevent fraud, and troubleshoot technical issues
- Comply with applicable laws, regulations, and legal requests
We do not sell your personal information. We do not use your information for automated decision-making that produces legal or similarly significant effects.
3. Legal basis for processing
Where applicable, we process personal information based on your consent, our legitimate interests in operating and promoting our business, performance of a contract or steps prior to entering a contract, and compliance with legal obligations under applicable Indian law, including the Information Technology Act, 2000 and rules made thereunder, and the Digital Personal Data Protection Act, 2023 (“DPDP Act”), as applicable.
4. Cookies and similar technologies
Our website may use essential cookies and similar technologies required for basic site functionality, security, and performance. We do not currently use third-party advertising or behavioral tracking cookies on this website.
You can control cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.
5. Third-party services
We use trusted third-party services to operate our website and business. These providers may process personal information on our behalf, including:
- Calendly — appointment scheduling when you book a project discussion (calendly.com/gshubham)
- Hosting and infrastructure providers — to deliver and secure the website
Third-party services are governed by their own privacy policies. We encourage you to review those policies when you interact with external platforms linked from our site.
6. Data retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including to meet legal, accounting, or reporting requirements. When information is no longer required, we delete or anonymize it in accordance with our internal retention practices.
7. Data security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your rights
Subject to applicable law, including the DPDP Act where it applies, you may have the right to:
- Access personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request erasure of your personal information, subject to legal exceptions
- Withdraw consent where processing is based on consent
- Lodge a complaint with the relevant data protection authority in India
To exercise these rights, contact us using the details in the Contact section below. We may need to verify your identity before responding to your request.
9. Children’s privacy
Our website is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate action.
10. International visitors
If you access our website from outside India, your information may be transferred to, stored in, or processed in India or other jurisdictions where our service providers operate. By using the website, you consent to such transfers subject to applicable law.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when the policy was last revised. Material changes will be posted on this page. Your continued use of the website after changes become effective constitutes acceptance of the updated policy.
12. Contact us
For privacy-related questions, requests, or complaints, contact BitB Labs LLP:
BitB Labs LLP
SR NO 45/4B H NO 236 NEAR SAMARTH SPORTS, CLUB CHANDAN NAGAR
Pune, Pune City, Pune- 411014
Maharashtra, India
Phone: +91 82089 01203