Privacy Policy

We may collect the following categories of information:

• Information you provide: name, email address, phone number, company name, role, and answers you submit when booking a 20-minute fit call or an AI Workflow Strategy Session (for example, your business, the workflow to improve, current tools, and where work stalls), plus any other details you share when contacting us.
• Newsletter sign-ups: the email address you enter in the newsletter form, the page you signed up from, and whether you confirmed your subscription.
• Session materials: notes, workflow maps, and a session recording when we record the strategy session as part of the deliverables.
• Technical information: browser type, device type, operating system, IP address, referring URLs, pages viewed, and approximate location derived from IP address.
• Communications: records of correspondence if you reach out to us by phone, email, or through third-party booking tools.

Payment for the strategy session is processed by PayPal. We do not collect or store card numbers or other payment credentials on this website. We do not intentionally collect sensitive personal data such as government ID numbers or health information through this website.

We use personal information for legitimate business purposes, including to:

• Respond to inquiries and schedule the AI Workflow Strategy Session
• Deliver the session, roadmap, and related deliverables
• Consider a later implementation engagement if you request one
• Provide, operate, and improve our website and services
• Communicate with prospective and existing clients
• Send the newsletter you subscribed to
• Measure site performance and advertising conversions
• Maintain security, prevent fraud, and troubleshoot technical issues
• Comply with applicable laws, regulations, and legal requests

We do not sell your personal information.

Where applicable, we process personal information based on your consent, our legitimate interests in operating and promoting our business, performance of a contract or steps prior to entering a contract, and compliance with legal obligations under applicable Indian law, including the Information Technology Act, 2000 and rules made thereunder, and the Digital Personal Data Protection Act, 2023 (“DPDP Act”), as applicable.

Our website may use essential cookies and similar technologies required for basic site functionality, security, and performance. We also use:

• Vercel Analytics to understand how visitors use the site (for example, pages viewed and conversion events).
• Google Analytics to measure site visits and how the site is used, including booking clicks, contact clicks, and which work pages people open.
• LinkedIn Insight Tag for advertising measurement, conversion tracking, and retargeting.

You can control cookies through your browser settings. Disabling certain cookies may affect how parts of the website function or how accurately we can measure advertising.

We use trusted third-party services to operate our website and business. These providers may process personal information on our behalf, including:

• TidyCal: scheduling and intake when you book a 20-minute fit call or an AI Workflow Strategy Session (tidycal.com/shubhamgupta/ai-workflow-strategy-session)
• PayPal: payment processing for the strategy session fee
• Kit (formerly ConvertKit): newsletter sign-ups and delivery
• Vercel: website hosting and analytics
• Google Analytics: measurement of site visits, booking clicks, contact clicks, and content views
• LinkedIn: advertising measurement and retargeting via the LinkedIn Insight Tag
• Hosting and infrastructure providers to deliver and secure the website

Third-party services are governed by their own privacy policies. We encourage you to review those policies when you interact with external platforms linked from our site.

If you subscribe to our newsletter, we collect only your email address. Kit (formerly ConvertKit) stores it and sends the emails on our behalf. You will receive a confirmation email first, and we only send the newsletter after you confirm.

Every newsletter includes an unsubscribe link. You can also email hey@bitblabs.com and we will remove your address. We do not sell or share newsletter subscribers with anyone else.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including to meet legal, accounting, or reporting requirements. When information is no longer required, we delete or anonymize it in accordance with our internal retention practices.

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Subject to applicable law, including the DPDP Act where it applies, you may have the right to:

• Access personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request erasure of your personal information, subject to legal exceptions
• Withdraw consent where processing is based on consent
• Lodge a complaint with the relevant data protection authority in India

To exercise these rights, contact us using the details in the Contact section below. We may need to verify your identity before responding to your request.

Our website is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate action.

If you access our website from outside India, your information may be transferred to, stored in, or processed in India or other jurisdictions where our service providers operate. By using the website, you consent to such transfers subject to applicable law.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when the policy was last revised. Material changes will be posted on this page. Your continued use of the website after changes become effective constitutes acceptance of the updated policy.

For privacy-related questions, requests, or complaints, contact BitB Labs LLP: